About us

Trade Mark

Luxia is the registered trade mark of Luxia / N.C.E
United Kingdom trade mark number is 1259211

The Brand name Luxia was registered in 1986 and is
the intellectual property of Luxia / N.C.E

Luxia / N.C.E are the original distributors of Luxia branded
products (glasswashing and dishwashing machines)
in the United Kingdom and N.Ireland.

Luxia / N.C.E have no connection with any other company in
the United Kingdom or Europe with a similar name.

History

The company was established in 1975 under the name of
Northern Catering Equipment (N.C.E).

Initially a retailer for Toshiba microwave ovens, the company
branched out and became a supplier of glass/dish washing
systems to pubs, clubs & restaurants in the North of England.

After a venture into the manufacture of cleaning products. N.C.E
embarked on the importation of the brand name Luxia. Shortly
afterwards changing the Company name to Luxia / N.C.E. with an
emphasis on national coverage.

To this day Luxia / N.C.E. continues to market glass/dish washers
under the Luxia brand name in the UK.

Policy

The policy of Luxia / N.C.E. is to provide competitive value
for money products, an efficient back up service
(should equipment malfunction) with clear and easy advice
on how to use the supplied equipment safely and efficiently.

Web site

Please use the menu system above to view the Luxia range
of products, after which you can (given your area of interest)
contact us by phone, fax, E-mail or by filling in the contact form

Please note

Certain pages are using PDF(portable document format) files
to display equipment. We recommend these pages are viewed using Internet Explorer in conjunction with a download of Adobe reader. Click on the Adobe icon below to download a free copy.

The Data Protection Act 1988 regulates the processing of information relating to individuals, this includes the obtaining, holding, using or disclosing of such information, and covers computerised records as

well as manual filing systems.

Luxia/Nce will hold the minimum personal information necessary to enable it to perform its function. All such information is confidential and will be treated with care to comply with the law.

Summary of Principles

Data users must comply with the Data Protection principles of good practice which underpin the Act. These state that personal data shall:

1. Be obtained and processed fairly and lawfully (that the subject of the data has consented to its collection and use).

2. Be held only for specified purposes.

3. Be adequate, relevant but not excessive.

4. Be accurate and kept up to date.

5. Be held for no longer than necessary.

6. Be accessible for data subjects.

7. Be subject to the appropriate security measures.

8. Not be transferred to outside the EEA (European Economic Area, which includes the EU member states).

How we handle Customer personal information.

Luxia/Nce respects the privacy of its customers and aims to act consistently with the Data Protection Act 1998. Luxia/Nce will hold and use data contained on it’s customers for administrative purposes, to keep customers informed of activities, and to offer goods and services provided by the Company.

Personal information collected is available only to Luxia/Nce and not for direct access by a third party.

Collection of personal information.

Luxia/Nce collects personal information directly from it’s customers when they:

• Deal with Luxia/Nce in person, by telephone, letter, fax or email

• Make an enquiry via our website

Why we collect information

We collect customer personal information to enable us to provide various products and services in accordance with customer requirements.

What we collect

• Business Name, Address, together with contact name and numbers

• Credit details for Account Set Up

• Credit Card Details for immediate payment (credit card security data is only stored temporarily until the order is processed, it is then destroyed so it is not legible)

Cookies.

Cookies are small text files that websites can send to your computer. A cookie can be thought of as an internet user's identification card, which tells a web site when the user has returned. Cookies are not computer programs, and can't read other information saved on your hard drive. They cannot be used to disseminate viruses, or get a user's e-mail address etc. They only contain and transfer to the website as much information as the users themselves have disclosed to that website.

The European Union Directive on Privacy and Electronic Communications (the "Directive"), which came into force on 31st July 2002, recognises that cookies are a "legitimate and useful tool" for many activities, including verifying the identity of website users. The Directive makes it compulsory for websites to inform users if cookies are being used and to provide some information on how they are used. You can find more information on this subject at www.aboutcookies.org. The Directive also places an obligation on websites to make users aware that they can set their computers to reject cookies. You will find the instructions on how to do this at www.aboutcookies.org

Use and disclosure.

Luxia/Nce's policy is not to disclose any personal information that we hold on our customers unless express consent has been received or where required by law.

Security

Luxia/Nce uses all reasonable efforts to ensure Personal Information provided by our customers is held securely. This is defined within our Quality Procedure processes.

Kitchen planning

A full kitchen planning service is available which also includes
made to measure canopies and extraction systems,
stainless steel tabling and shelving

Recently completed projects

2019

Williams Jaguar